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Assistant Property Manager - Minneapolis, MN

Minneapolis, MN
BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE in 2014, 2015, 2016, 2017, 2018 and 2019
 
Assistant Property Manager
Minneapolis, MN


Hours:
Tuesday-Saturday: 8:30am - 5:00pm

Scheduled dates and hours subject to change at employer discretion
 
JOB SUMMARY
 The Assistant Property Manager II/III provides support to the Property Manager for all operational and financial aspects of a property in order to meet company goals. The Assistant Property Manager will be involved in areas such as collections, resident relations, maintenance and compliance with company safety program and all laws and company policies.
 
ESSENTIAL JOB DUTIES                    
Leasing
  • Handle incoming phone inquiries regarding available apartments. Provide all information requested and encourage the prospect to schedule an appointment to visit the property
  • Demonstrate community and apartment knowledge by communicating the features and benefits of each
  • Follow-up with prospects who have not made a decision, and continue to sell the Bigos property
 
Administrative
  • Qualify all prospective renters by gathering applicant’s rental and credit history and obtaining approval according to company guidelines
  • Assist in coordinating the turnover schedule, including scheduling vendors and coordinating identified work
  • Move-in new renters, including discussing lease and resident handbook and conduct move-in inspection. Move-out departing renters including conducting move-out inspections
  • Assist with rent collection, including accepting payments and sending notices on delinquent accounts
  • Administer the completion of all essential office paperwork, including reviewing and coding invoices
  • Comply with all safety program requirements and work to promote safety in the workplace
 
Marketing
  • In partnership with Property Manager, perform regular market research activity to understand what the competition is doing
  • Collect rental information data as requested by Property Manager
 
Resident Retention
  • Assist in planning resident functions. Attend functions and participate as needed
  • Receive all telephone calls and in-person visits. In absence of Property Manager, listen to resident requests, concerns and comments
  • Quickly complete maintenance work orders and inform the maintenance team.  Ensure maintenance repairs are handled satisfactorily. Follow up with residents, as needed
 
QUALIFICATIONS
Required Education and Experience: 
  • High school diploma or GED required, Associates degree preferred
  • Minimum of 1-2 years as an Assistant Property Manager or Leasing Consultant or equivalent experience
  • Demonstrated customer service experience, at least one year minimum
  • Experience in handling sensitive, confidential information
  • Knowledge of Microsoft Office, including Word, Excel and Outlook
  • Experience with Yardi preferred
 
Required Skills and Abilities:
  • Fluent in English and skilled in oral and written communication
  • Ability to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the public
  • Excellent decision-making, problem solving, and time management skills
  • Strong attention to detail
  • Ability to work collaboratively in a team environment
  • Real Estate Licenses must not be active while working in this role

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