Roving Maintenance Technician III (Internal Applicants Only)

Location: Twin Cities, MN
Date Posted: 09-21-2018
The Roving Maintenance Technician is responsible for performing a variety of related duties including equipment installation, troubleshooting, repairs and preventative maintenance to ensure that the property and grounds meet company standards and any applicable laws. The Roving Maintenance Technician partners with Property Managers, ZBEs and Maintenance Supervisors to provide maintenance support for assigned properties. The Roving Maintenance Technician works directly with the Property Manager or Maintenance Supervisor to ensure that all work orders are completed in a quality manner and as efficiently as possible. Our Roving Maintenance Technician will be required to possess valid Pool Operator’s certification , Type II EPA Certification and Special Class boilers license.
  • Travel to and work at multiple sites within the Bigos Management property portfolio to provide back-up support for any and all Maintenance Technicians within Bigos Management.
  • Will be responsible for rotating on-call support and will respond to emergency calls in a timely manner
  • May directly supervise Maintenance Employees if assigned, including coaching, development and training of all employees
  • Monitor and maintain all building systems (HVAC, Plumbing, Boilers etc) and perform needed repairs as assigned
  • Assist the Property Manager in completing unit-to-unit inspections as needed
  • Perform all site-level preventative maintenance duties assigned by the Zone Building Engineer or Property Manager
  • Assist the Zone Building Engineer in providing technical training for site Maintenance Technicians.
  • Communicate with Zone Building Engineer and the Maintenance Technician I regarding major site repairs, remodels or capital projects and work with them directly, when needed
  • Work collaboratively with vendor teams on identified maintenance projects
  • Work with Property Manager and peer group to maintain an adequate inventory of hand tools, parts and supplies in order to maintain a complete workshop area
  • Responsible for alerting the Property Manager to any unusual circumstances or high priority issues that need immediate attention
  • Interact in a positive manner with staff, residents, vendors, contractors and the community. 
  • Comply with all safety program requirements and work to promote safety in the workplace.
  • Make sure all activities at the sites remain compliant with all local, state, federal and Fair Housing laws.
  • Attend relevant training courses, including ensuring all required certifications are current
  • Prepare and submit summary report at the end of each property assignment.
  • Other duties may be assigned to meet business needs.

Required Education and Experience
  • Minimum of 2+ years’ experience as a Maintenance Technician in a residential apartment setting or combination of equivalent experience
  • Knowledge and on-the-job experience in the areas of plumbing, electrical, HVAC, refrigeration, appliance repair, building key systems, lawn irrigation systems, and pool and sauna operations
  • Requires a Certified Pool Operators License 
  • Requires a Special Boiler’s License and Type II EPA Refrigerant Certification.
Required Skills and Abilities:
  • Ability to build authentic relationships, including maintaining trust, effectively listening, and demonstrating patience and empathy.
  • Ability to quickly and effectively adapt to diverse work environments
  • Ability to handle multiple projects and details simultaneously with little direction
  • Ability to use tact, diplomacy and a clear, courteous manner when dealing with staff, residents and the public
  • Excellent decision-making, problem solving, and time management skills
  • Fluent in English and skilled in oral and written communication
  • Thorough knowledge of federal fair housing laws and any applicable local housing provisions
  • Must have reliable transportation and valid state driver’s license and proof of insurance 
Physical Demands:
Must be able to work in a physically demanding environment.  Frequent kneeling, lifting, pushing, pulling and moving through-out day.  Regular lifting of more than 20 lbs and frequent lifting of up to 80 lbs with assistance. May encounter heights, ladders, uneven walking surface, stairs, confined spaces, dust, gas fumes from power equipment and noise. Exposed to external weather conditions, drafts and interior temperature changes.  Will regularly handle supplies and tools with sharp edges.
Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.
Required Tools:
Hand Tools: Hammer, Screwdriver (Phillips and Slotted), Crescent Wrench, Channellock Pliers, Pipe Wrench, Allen Wrench, Utility Knife, Flashlight, Hacksaw, Nut Drive Set, ¼” Socket Set, Set of Star Bits, Wire Stripper, Torpedo level, Inspection Mirror
Power Tools: Cordless Drill
Measuring Devices: Tape Measure, GFI Receptacle Tester, Handheld Infrared/Laser Thermometer, Basic Multimeter
Personal Protective Equipment (provided by Bigos Management Inc.): Safety Gloves, Safety Eyewear
Work Environment: On property, property grounds, apartment units, roof tops
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